One day Assertiveness skills course - full materials to run the course

This training material will support delivery of a one day "assertiveness" training course.
These materials are comprehensive, covering the following areas:

Behaviour - verbal and non-verbal
Factors affecting behavioural style
Thinking, behaving, body language
Assertiveness techniques
Difficult people and making difficult requests
Saying "NO"
Stress management

What does the Material include?
Trainers Notes
A concise explanation of what you should do during the session, complete with the comments and notes on what to do during activities etc.
PowerPoint Slides
All slides to run the course.
Handouts
A delegate handout for the course.
Activities and Exercises
All delegate activities contained within the course.

What will you download ?
When you have completed payment you will be able to download the full course material, provided in a combination of Microsoft Word and Powerpoint formats in a winzip compressed file. The material is easily customisable with your own name, logo etc in the headers and footers. The material can also be tailored to suit individual client requirements if necessary.